Family Urgent Response System


Family Urgent Response System (FURS) is a coordinated statewide, regional, and county-level system designed to provide collaborative and timely state-level phone-based response and county-level in-home, in-person mobile response during situations of instability, to preserve the relationship of the caregiver and the child or youth.

California is committed to establishing a team-based, collaborative system in order to deliver effective trauma-informed supports for all current and former foster youth and their caregivers. The intent of the FURS is to be part of that system of support to children, youth, and caregivers through immediate response to situations before they escalate into placement disruptions, law enforcement contacts, and psychiatric hospitalizations.


Cal-FURS Family Urgent Response System Hub

CDSS webpage with background information, resources, and links about the FURS program

FURS Youth Resources

CDSS webpage for youth with  FURS overview, contacts, and hotline

FURS Guiding Principles 

CDSS planning and implementation guiding principles document

FURS Overview Training (April 8, 2021)

CDSS webinar recording

FURS System Scenarios

CDSS potential scenarios for use of FURS

FURS Outreach Materials 

Downloadable youth and adult flyers for distribution (multiple languages)

FURS Outreach Toolkit (April 2022)

Children Now


AB 79, Chapter 11, Statutes of 2020 

Section 79 of the bill amends Welfare and Institutions Code Section 16529 and  authorizes the statewide hotline to operate sooner than January 1, 2021, or before the date that each county created a county mobile response system.

All County Letters & Notices

ACIN NO. I-29-21  (April 15, 2021)

Implementation of The Family Urgent Response System (FURS) County Mobile Response Teams For Current And Former Foster Children/Youth And Caregivers And Claiming For Medi-Cal Specialty Mental Health Services

County Contacts

FURS Point of Contact List (August 2021)

FOR COUNTY USE ONLY: This list is intended to help counties locate the FURS Contact Information for the jurisdictional county of a youth when it differs from the county who provided the mobile response. Do not distribute.